Here’s a quick tip for you. One of my clients just asked for her service packages to be discounted 10% for the holiday season. She uses PayPal Buy Now buttons on her site. PayPal’s discounting functionality is rather lacking and unintuitive, but there are some things you can do. Here’s what I did, and it’s [...]

In case you haven’t heard, I’ve launched a new seasonal service called Holiday Wishes. If you feel like you should be sending out greeting cards to your clients, friends and family, but the idea of it makes you a little Bah Humbug, then this is for you! I’d love for you to check it out [...]

Late summer is one of my favourite times of year because with it comes this: Fresh figs from my orchard! (And by “orchard” I mean our handful of fruit trees surrounded by weeds.) I grew up near Vancouver BC, where figs are not a common fruit tree, so I didn’t taste fresh figs until I [...]

Recently I started renting movies from a different store than my usual. It just sort of happened naturally – my usual store didn’t have a movie we wanted to watch, and it wasn’t available on iTunes, so we ended up at this other store. We discovered a bunch of movies there that our old store [...]

A while ago I used Bridget’s Button template to make myself this: You see, I forget sometimes to do that: to look inside. Maybe you do too? I am an information glutton. I spend a lot of time absorbing information from my clients, my network, the media & markets I pay attention to. All of [...]

We hear a lot about transparency and authenticity in online circles, so in the spirit of small thoughts I just want to share two examples of transparency from promotions going on right now which I find inspiring. In both cases I believe the author’s transparency increases trust and will lead to more action. Cath Duncan [...]

As I promised in my last post, here’s a short one for you. I just wrapped up my quickest redesign ever on this here website. It’s long overdue, and despite doing it in a rush I’m happy to say I think this represents me much, much better than my old site did. On the downside [...]

I’ve had some ideas bouncing around my head lately which I’ve been thinking of writing about. I realized tonight that they have a common theme: Small is wonderful. This is what I do. I absorb massive amounts of information and ideas, and I find the pattern. The essence. The crux. Those ideas that I was [...]

On April 11, 2007, I left what many would consider a golden job as a senior designer on a web team at TELUS. Although I had learned an incredible amount, managed a team, and worked on some really exciting projects, it was time for me to go. The hardest part of the decision was leaving [...]

Freelance Web Design as a Career Tomorrow I’ll be presenting at the local high school’s career fair, and of course this has me thinking a lot about my career path and what I do. It’s also made me realize that the kids I’ll be talking to were born around the time I fell in love [...]